| Q: |
If we should have an addition to
our family what do we need to do? |
| A: |
Easy, our customer service
advisors will be happy to mail you an additional kit for
you to do at home. There will be no additional charge
to your family plan with our compliments and best wishes. |
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|
| Q: |
How often does one go about updating
our children's tracking Cards? |
| A: |
It's a snap! Once a year
you will receive a renewal kit requesting a new photo
and for you to update your Emergency Profile. Parents
with infants are asked to provide new photos every 5-6
months. |
| |
|
| Q: |
Where do you recommend we place the
safety stickers? |
| A: |
We ask all of our families
to place these stickers on the outside of articles such
as strollers, car seats backpacks etc. It is also suggested
that a sticker be placed on the home telephone, cell phones
and one to each babysitter and grandparent. These codes
labels provide for immediate identification in the event
of an unforeseen emergency. Once again we hope no one
should ever need to use them. At the very least they allow
us to recover articles that may have simply been forgotten
or lost. |
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|
| Q: |
How do I contact Child Save? |
| A: |
Feel free to use any of the
following methods:
Note:
Use telephone for all emergencies
| Customer Service: |
1-800-409-4600 |
| Emergency: |
1-888-398-1398 |
| Fax: |
416-391-1372 |
| General
Inquiries: |
info@childsave.com |
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